Bluebeam End of Life (EOL) Faq

Bluebeam is investing in new infrastructure and technology to deliver a better experience for our users. As we shift development efforts and investments towards this future vision, we can no longer support or guarantee the integrity of older legacy versions, especially when they rely on third-party components that are no longer supported by their makers.

It is common practice to enforce End of Sale before End of Life, and Bluebeam wants to ensure it can fulfill its obligations under active agreements including fulfillment of maintenance and warranties.

Our engineering team found a way to extend some of our technology and give our users three more months to transition to our newer products. However, we are reaching constraints on these older platforms that will not allow us to move this date again.

After June 28, 2023 certain licensing components used in Revu 2019 & below are no longer supported by their makers; as a result, we can no longer support these older versions.

To upgrade to a Revu 21 subscription without an account manager or reseller, click here.

Yes, we’ll continue to support Revu 20. If/when Revu 20 becomes part of our EOL program, we’ll communicate it in advance (at least 12 months before EOL), so customers have time to plan.

To learn how to check your version of Revu, please see this article.

We encourage all customers, new and existing, to upgrade to Revu 21, so you can maximize your productivity with our latest subscription-based desktop solution, which offers:

• Easier access to your work — including markups, tool chests, and documents — from the jobsite, the trailer, and your home
• More mobility with a seamless connection to our new suite of cloud-based solutions, Bluebeam Cloud
• Greater flexibility with Revu 21, Studio, and Bluebeam Cloud accessible on up to five devices with a single subscription account
• Access to greater security with the introduction of Single-Sign-On (SSO)

For more information about upgrading to Revu 21, click here.

No, Revu 2019 & below are officially End of Sale (EOS) as of March 22, 2022.

No. After March 22, 2022 the only option will be to upgrade to a supported version of Revu.

Please see Revu 21 Compatibility & System Requirements for more information.

We recommend that you upgrade to compatible versions of all software packages to ensure your workflows are fully supported. However, if you choose to stay with an older version of Revu that is compatible with older software you are running, please keep in mind that after the EOL date (June 28, 2023), you’ll no longer have the ability to manage your license, and you’ll lose access to Studio.

Beyond the EOL date (June 28, 2023), legacy versions of Revu that use a Perpetual or Enterprise license may still work, but Bluebeam cannot guarantee they will function without issue. Technical support and access to Studio functionality will no longer be available for those versions.

We suggest you contact your IT department since they are most likely the owner of your software license.

No, Revu for iPad isn’t impacted.

Although the UI changed quite a bit with Revu 2018, our users have found that after a little bit of adjustment, they actually find the updated interface easier to navigate with faster workflows due to less clicks and more real estate for their documents. If you need help adjusting to the new UI, Revu 20 & above contain several helpful tutorials within the app, and our support site also contains helpful articles to assist with your transition:

• Where did it go in the new UI?
• User Interface change list

No, it’s not. In fact, Bluebeam is investing in an updated, state-of-the-art platform for Studio, which will provide a much more reliable environment for our users. Unfortunately, the original platform that has faithfully served our Studio users in the past can’t continue to grow while also providing the reliability and functionality that will work most effectively for our users in the future. As such, the Studio platform will be modernized and updated. This upgraded platform will be integrated into Revu 20, Revu 21, and future releases.

Yes.

Support for Studio Prime will not be impacted by this schedule, but a version of Revu 20 or above will be required to access Studio through Revu after June 28, 2023.

Studio Enterprise users on Revu 2019 & below won’t lose Studio functionality since they aren’t accessing our cloud-based Studio servers. However, to ensure seamless operation and continue being supported, we recommend upgrading to Revu 21 or Revu 20.

All Studio data will be treated according to our current data retention policies. After 180 days of inactivity, a Session will be permanently deleted from Bluebeam servers. At any point before that final purge, you may log into Studio using a supported version of Revu and download any files you have stored there.

Studio Projects are never marked for archival or deletion and can only be deleted by the Project owner or a user with Full Control permissions. If a Studio Project is deleted by the Project owner, it will remain recoverable for up to 120 days. After 120 days, the Project is permanently deleted from the server.

Studio collaborators without a Revu license can get the Vu functionality to access Sessions or Projects by downloading Revu 20 and running the program in View Mode. For more information, please see View mode vs Markup mode.